Why is my account locked? - CTSSupportSuite

07 Sep 2010

Support Center » Knowledgebase » Why is my account locked?

	Why is my account locked?

Solution Usually an acocunt is locked because of 5 invalid login attempts to the web application. If your account has been locked for 5 invalid logins, you can use the Forgot your Password? link or contact your Enterprise Manager to have the account unlocked.

If the account is not locked for 5 invalid login attempts, please check with your Enterprise Manager.

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27 Nov 2008 02:34 PM